SOURCE: CNH Industrial
Case IH Parts Service on the Highest Level:<br>Same Day Service and New Regional Depot in Bremen
"With the CNH Industrial master depots in Heidelberg/Germany, Modena/Italy and Le Plessis/France, as well as the proximity depots in Madrid/Spain and Daventry/England, our setup for the European market is already very good. However, we can and will raise our game still further, placing even greater emphasis on closeness to our customers. For this reason we are further expanding our existing regional depot in Berlin and will be opening a new regional distribution depot in Bremen in May 2014", Boitllehner continues.
There's fast, faster - and there's Case IH Same Day Service
"The response time in the depots is an equally critical factor," adds Günter Keplinger, Service Marketing Manager at Case IH for EMEA. "Beyond our previous service, from May we will be offering same day parts delivery from Heidelberg. In practice this means that, from May 2014, the current order cutoff times, after which dispatch has to wait until the next day, will be a thing of the past. All season long, orders will be dispatched the same day – even if that means working all night", Keplinger explains.
"In conjunction with our tightly-knit local dealer network, we are pulling out all the stops to offer our customers the very best of service, even around the clock", states Boitllehner in conclusion.