• SOURCE: IBM

IBM Watson goes to work for you, tranforming how brands and consumers engage

ID

285488

Description
Consumers are increasingly looking for personalized, efficient interactions with the brands they frequent. To address this need, IBM has unveiled the IBM Watson Engagement Advisor, which uses cloud-delivered mobile and online chat technology to assist businesses' customers, anytime and anywhere. From answering questions to offering guidance for purchases, IBM Watson will allow a brand's customer-facing employees to make better recommendations, or sit directly in the hands of consumers, offering helpful advice via mobile engagement. (courtesy IBM)
Caption
Consumers are increasingly looking for personalized, efficient interactions with the brands they frequent. To address this need, IBM has unveiled the IBM Watson Engagement Advisor, which uses cloud-delivered mobile and online chat technology to assist businesses' customers, anytime and anywhere. From answering questions to offering guidance for purchases, IBM Watson will allow a brand's customer-facing employees to make better recommendations, or sit directly in the hands of consumers, offering helpful advice via mobile engagement. (courtesy IBM)
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